Want to change or cancel your booking – here’s how…
You can cancel or change your bookings online, yourself by logging into your Beach Box account. But there are time restrictions.
Receive a full refund if you cancel at least 72 hours prior to your session. If it’s between 48–72 hours, you need to email us on firstname.lastname@example.org to cancel and we’ll issue you with credits for the full amount. We regret that we can’t offer any refunds or credits with less than 48 hours notice.
For larger bookings of more than 1 sauna, it’s slightly different. We need 7 full days notice for a full refund and 5 days notice for a 50% refund. We regret that we can’t give a refund or credits if its’ less than 5 days notice.
However if Beach Box is closed due to Covid Restrictions a full refund or credit will be given at any time – you get to choose.